The Operations Executive is responsible for the end-to-end handling of vessel calls at the Port of Nacala –

from pre-arrival documentation through berthing, cargo operations and departure. The role ensures that

vessels are turned around safely, efficiently and in compliance with local regulations, that principals receive

accurate and timely reporting, and that port costs are properly controlled and verified.

Key Responsibilities

1. Vessel Port Operations

Attend to the port operations of vessels and execute and monitor all activities related to vessel arrival,

berthing and departure.

Liaise with the port and relevant authorities for berthing and free pratique of cargo and cruise vessels.

Manage vessel operational activities, including analysis and monitoring of operational data, to identify

and avert potential problems during cargo operations.

2. Pre-Arrival Documentation & Compliance

Prepare and submit pre-arrival documentation to the relevant institutions, including the Maritime

Administration, Customs (Alfândegas), Port Authority, Immigration and Port Health.

Ensure all statutory clearances are in place in good time for each vessel call.

3. Crew Change

Coordinate crew change activities, including obtaining visas for on-signers ahead of crew arrival and

arranging associated logistics (transport, accommodation, immigration formalities).

4. Principal Reporting

Coordinate and produce operational reports for principals (e.g. pre-arrival, arrival, berthing,

daily/progress and departure reports).

Keep principals updated promptly on vessel status, delays and operational issues.

5. Cost Control & Disbursements

Sharaf Shipping Agency Mozambique – Operations Executive (Nacala)

Verify supplier and port invoices against supporting documents and submit them to management for

approval.

Verify and respond to disputed port invoices.

Prepare reports and accounts of operational cost disbursements (proforma and final D/As).

6. Equipment Control (EQC)

Assist with container equipment control, including conducting container stock reconciliations.

7. Logistics & Freight Forwarding Support

Participate in logistics activities and provide assistance with freight forwarding services as required.

8. Internal Customer Service & Branch Support

Address operations-related queries from internal customers and colleagues promptly and resolve

matters efficiently.

Provide remote assistance to other branches (Maputo and Beira) when required, in line with

operational controls.