Our client within the agriculture/retail sector is looking for an experienced National Retail Manager to join their team. 

Key Responsibilities:

• Lead & manage retail operations across all branches nationwide.
• Develop, monitor, and control branch budgets to achieve revenue & profitability targets.
• Ensure efficient utilization of resources and implementation of cost-control measures.
• Drive the execution of retail trading, branding, advertising and marketing initiatives.
• Monitor compliance with Standard Operating Procedures (SOP's) and recommend improvements.
• Conduct market analysis, pricing reviews and competitor assessments to maintain market competitiveness.
• Ensure high levels of customer service and satisfaction across all branches.
• Build & maintain strong relationships with suppliers, farmers' organisations, government institutions, corporates, NGO's and other stakeholders.
• Prepare and submit regular branch performance and management reports.
• Lead, coach, mentor and develop branch management teams.
• Promote quality management systems and ensure adherence to organizational standards and ISO9001:2015 requirements.

Qualifications & Experience:

• First Degree in Business Management or a related field.
• Postgraduate qualification will be an added advantage.
• At least 5 years' relevant experience in retail management or a similar role.
• Minimum 2 years' experience in a senior management position overseeing multiple locations and business units.
• Agronomic experience will be a distinct advantage.

Competencies:

• Strong leadership & people management.
• Excellent communication & influencing skills.
• Customer service orientation.
• Negotiation and relationship-building skills.
• Strong interpersonal and organizational awareness.
• Information-seeking and knowledge-sharing abilities.
• Confidence, initiative & sound decision-making skills.

Required skills:

• Planning & organizing.
• Project management.
• Resource management.
• Financial & budget management.
• Strategic thinking & analytical skills.